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BioAcoustic Mat

BioAcoustic Mat

BioAcoustic Mat

BioAcoustic Mat

$1,550.00$2,200.00

  • New! The BioAcoustic mat is a revolutionary vibroacoustic therapy device that can be used on it’s own, or in combination with an Amethyst Biomat. Using the two together will give you infrared heat, negative ions, and vibroacoustic sound therapy all in one place.
  • Uses three powerful speakers to send vibrations deep into your body. A single low frequency speaker in the middle for larger muscles and two smaller speakers to target smaller muscles.

Clear selection
  • New! The BioAcoustic mat is a revolutionary vibroacoustic therapy device that can be used on its own, or in combination with an Amethyst Biomat. Using the two together will give you infrared heat, negative ions, and vibroacoustic sound therapy all in one place.
  • Comes with BioAcoustic mat, controller, cord for external sound source, and carrying bag.  Has input for headphones.
  • Uses three powerful speakers to send vibrations deep into your body. A single low frequency speaker in the middle for larger muscles and two smaller speakers to target smaller muscles.
  • Comes with 12 soundtracks composed by vibroacoustic expert, Dr. Lee R. Bartel. The music is embedded with specific frequencies to coax your brain into different states of mind. The carefully constructed soundtracks encourage healthy neural activity. Relax or energize your body as your mind synchronizes with the rhythm.
  • Comes in massage table and single bed size.
  • Lightweight and simple to use. To use, simply fill with air and plug it in. It stores away quickly, just unplug and deflate.
  • Has an input for your own music.
  • Dual 110/220 Voltage, can be used anywhere in the world.
  • 1 year full warranty. 3 year limited warranty. Lifetime extended warranty.
  • Free Trial available.

Product Information:

PRO
(Massage Table Size)
BioAcoustic Mat

Specs

Dimensions (inflated) 73" Length x 28" Width x 3" Height

(1850 x 700 x 80 mm)

Net Weight 29 lbs
Shipping Weight/Dimensions
Dual Voltage AC 110V/220V

Single Size
BioAcoustic Mat

Specs

Dimensions (inflated) 79" Length x 39" Width x 3"Height

(2000 x 1000 x 80 mm)

Net Weight 37 lbs
Shipping Weight/Dimensions 41"x 30" x 9"
Voltage AC 120V

 

The BioAcoustic Mat is a revolutionary vibroacoustic therapy device made by the same producers of the Amethyst Biomat.  Years of scientific research has shown that specific low frequency sound pulsations and beautiful brainwave entraining music have powerful therapeutic effects on our health and well-being.

The practical applications of sound being used in treatments have been present in cultures throughout history. Early cultures such as the Aborigines, a tribal group from Australia, have used sound to heal the ill. They would use a yidaki, a traditional instrument in which blown air would create very low vibrations.

The BioAcoustic employs a powerful low frequency sound generator that delivers a deep acoustic massage for joints and tissues. The music pieces on the BioAcoustic Mat apply the low frequencies of 30 – 68 Hz to massage large muscles and the higher 52 – 88 Hz level for smaller muscles.

Dr. Lee Bartel, the world’s foremost authority on vibroacoustic therapy’s research has shown that scientifically developed sounds will relax and renew your body naturally. The high-fidelity upper speakers add another dimension of sound therapy to the BioAcoustic Mat. The beautiful music on these upper speakers have been designed to provide a calming sense of well-being.

Drawing on years of experience, Dr. Bartel has created tracks that get you ready for sleep by stimulating deep sleep delta brainwaves, helps you relax by stimulating alpha brainwaves, or helps you get energized and solve problems by stimulating your theta brainwaves.

Watch a Ted Talk by Dr. Bartel here:

Sound Therapy

BioAcoustic Mat music is organized into 4 categories to help you renew or relax your body, prepare you for sleep, or to relieve stress. Each BioAcoustic Mat contains 12 tracks developed by vibroacoustic expert, Dr. Lee Bartel. The therapeutic music was created in the Delta, Theta, Alpha, Beta, or Gamma wavelengths for entrainment.


Bioacoustic Mat Music

Experience True Magic when Music meets Heat

Bioacoustic Mat with biomat

BioTrinity Care = BioAcoustic Mat + Amethyst Biomat

Combine the BioAcoustic Mat with the Biomat to maximize your relaxation and wellbeing.

BioTrinity Care is the synergistic effect caused by using the BioAcoustic Mat in conjunction with the Amethyst Biomat. The design of the BioAcoustic Mat allows the Biomat to fit comfortably on top. Combining the energies of these two powerful healing tools will maximize your experience.

The therapeutic frequencies will calm the body, and the entrancing music will calm the mind. The BioAcoustic Mat’s vibrations help the body enter a deep state of tranquility, which allows you to receive the full effects of the far infrared rays and negative ions emitted from the Amethyst Biomat.

 

Bioacoustic Mat work

 

Product Features of the BioAcoustic Mat

  1. Stereo Audio Speaker
  2. Low Frequency Generator
  3. Power Adapter Jack
  4. Controller Jack
  5. Headphone Jack

Controller Features

  1. Display Window
  2. Track Selection Button
  3. Vibration Control Button
  4. Power Button
  1. Volume Button
  2. Timer Button
  3. Power Adapter
  4. Audio Cable

 

Timer: Press the timer button to select your desired run time . The BioAcoustic Mat can be set to run for 15, 30, 45, or 60 minutes.

 

Setting Up the BioAcoustic Mat

  1. Lay the BioAcoustic Mat on a flat surface
  2. Plug the controller into the controller jack located on the front top left of the BioAcoustic Mat.
  3. Connect the power adapter to the power adapter jack. Then plug in the BioAcoustic Mat to an outlet.
  4. When Using the BioAcoustic Mat with any heating mat like the Biomat, be sure to use a thin blanket between the two.

Product Operation

  1. Press and hold the power button down for one second to turn on the unit. The BioAcoustic Mat will automatically start on the Energize therapy soundtrack. It will be displayed on the controller's display window. You can adjust the intensity or volume to the desired level.
  2. If you leave it on the Energize therapy session, the BioAcoustic Mat will automatically play the three Energize therapy soundtracks.
  3. To play Energy therapy session track two, press the Energize button again.
  4. To play Energy therapy session track three, press the Energize button again.
  5. When you press the Energize button after track three, the Energize therapy session will reappear on the display screen. Energize tracks one, two, and three will begin to play on repeat.

Please note: If you do not set the timer or change the soundtracks, the session will repeat itself.

 

Using An External Sound Source - Play Your Own Music with the BioAcoustic Mat

  1. Using the 3.5 mm cable (audio cable included), plug the cable from your audio device into the external sound input located on the left side of your BioAcoustic Mat controller.
  2. The BioAcoustic Mat will start playing the music from your audio device. Adjust the volume on the connected device to near maximum. Then use the Volume + and - buttons on the controller to adjust the volume level.

 

Using Headphones

You can connect your headphones to the BioAcoustic Mat and listen to music without disturbing others.

Connect your headphones to the headphone jack located on the front top left of the BioAcoustic Mat. Adjust the volume with the + and - buttons on the controller.

Dial in with the BioAcoustic Mat and Sync your mind to Binaural BeatsIf you ever found yourself tapping your feet to the beat of a song, you have the basic idea of entrainment.

It is a physics principle where one rhythmic system falls in line with another.  It is our body’s way of going with the flow.

From a physics stand point, less energy is required when one system falls in line with another.  The human brain is a complex system and is made up of an immense neural network which sends and receives signals. It shapes our entire reality. The pulses are rhythmic in nature and can be temporarily subject to entrainment.

The BioAcoustic Mat’s music is embedded with specific frequencies that coax our mind into different therapeutic states. The carefully constructed tracks stimulate healthy neural activity in the brain by controlling the number of sounds the ear hears per second and by playing a slightly different pitch in each ear. This results in our mind syncing with the rhythm and our body becoming more relaxed or energized.

Reboot and Restore with the Therapeutic Sounds and Vibrations 

Feel the pulses of the BioAcoustic Mat’s healing energy.  Vibroacoustic relaxation is not just for the brain.

It also provides deep physical cellular stimulation to the skin, muscles, and joints.

Research has shown that relaxing music helps reduce stress. However, with the BioAcoustic Mat, you not only hear the music but feel it as well. Like a massage, the vibrations from the BioAcoustic Mat calms the body and feels good. Vibroacoustics from the BioAcoustic Mat relaxes you in two ways.

First, powerful low frequency speakers and transducers are used to help deliver a deep acoustic cellular massage. The lower frequencies are used to massage large muscles and the higher frequencies for smaller muscles.

Secondly, these sounds affect brain activity to help contribute to a state of mental well-being. Professors and researchers have collaborated to create beautiful soothing music which are designed to help you reach a calming sense of tranquility. The music is composed and designed in way to complement the frequencies emitted by the speakers. The vibrations stimulate the nerves in the spine, brain stem, and limbic system that drives emotional response, and activates the auditory nerves that connect to your muscle tissue, and the low frequency bass causes the muscle tissue to be at ease.

A woman sharing her experience with chronic pain and how the Biomat helped her

A woman who was run over by a car talks about her recovery with the Biomat

“I love my Bio-Mat! It’s great for aches, pains and a cozy, warm place to detoxify and visualize your perfect health.”

-Kris Carr, award winning actor, film maker (Crazy Sexy Cancer), author (Crazy Sexy Cancer Tips and Crazy Sexy Survivor)

plus an all around powerful WELLNESS WARRIOR!

“I first experienced the biomat at a health expo. After 10 minutes of laying on it I was amazed that it took away my hip and knee pain that I’d been unable to find relief from after several different treatments including chiropractic and physical therapy. As a pharmacist I was really impressed that it worked so much better than anything my traditional background had led me to. My experience stuck with me so when we opened a holistic skincare and cosmetics spa, I insisted we include the biomat. Since using the biomat regularly in conjunction with drinking alkaline ionized water, I have been pleasantly surprised at the improvement. I am so happy how much better I feel and how much more energy I now have. I look forward to sharing it with as many people as I can.”

-Cynthia Cisneros, RPh

Iowa “My wife and I are very active an exercise regularly. I am a dentist and because of the nature of my profession, many times I have lower back or neck pain. We both look forward to the 30-40 minutes we spend on the Biomat to help alleviate aches and pains and in addition find that our energy level is rejuvenated. We highly endorse this product and recommend it to anyone who is very active or those suffering from chronic pain.”

– Miki & Dr. Steve Jarvie

” I am a massage therapist and my hands were beginning to hurt when I would do treatments. Sometimes they would also swell up and it would hurt to bend my fingers. The Biomat has changed that. I use the Biomat on my patient and receive healing myself. I am also overweight. The Biomat has speeded up my metabolism. The Biomat has reduced my pain, swelling and stress. Can’t get much better than that!”

-Karol Barrow

“I had chronic aches and pains throughout my whole body and I was constantly exhausted; I was stuck in stress mode. I couldn’t think clearly and my nervous system was frazzled and I started having seizures. This was due to heavy metal/mercury poisoning which had gone undiagnosed for many years. Within three months of using the biomat, my aches and pains disappeared and I finally felt I that had caught up on the sleep that I had been craving. I had mental clarity. I was totally renewed, rejuvenated, and I could sustain my energy again. Now, when I jump on for 15 minutes, any imbalances or stresses in my body are resolved quickly. The biomat has truly saved my life.”

-Amber Leiv Monaghan, Maui, Hawaii

“Hello, my name is Jane Sordyl and I live in Cocoa, Florida. I’ve had the Biomat for approximately one month. The reason I bought the mat was because one of my friends has spinal stenosis and I saw a great changes in him once he purchased he Biomat. We were blessed to Demo the Biomat in my home for one week and I experience a great amount of progress as far as my health was concerned. But I only realized how much after I sent the demo back. Because of that realization my husband and I had to purchase one. Since our purchase I have seen a tremendous relief in the pain I had. And recently the pain has almost completely subsided in my fingers. When I used to lay prone whether on the couch or in bed trying to sleep, I always had pain. Now, while I lay on the mat I have absolutely no pain. Now, without pain I am able to sleep all through the night without any problems. I have had the best nights sleep for as long as I can remember since our Biomat purchase. I am very excited about what the mat can do for many people that are out there struggling with pain and sickness. I just want to advise you anyone who is suffering to take the trial and experience what you can experience. God bless and know that this out there for the benefit of your well being and the well being of others.”

Jane Sordyl

“I love my Biomat. I sleep on it all night. One hour at the top red and the rest of the night at one yellow. It has made HUGE changes in my health.My hands and feelt have always bothered me. Even with elevating them all night they would still be swollen every morning and would just get worse every day. Now- i wake up with mt bones sticking out – like every other person. By the end of the day I may have some swelling but nothing like it used to be. I also have both hips replaced and a triple back fusion. The Biomat makes a HUGE difference in my pain level – pain free. LOVE IT.”

– C.L. Keswick, Va.

“Laying on the mat gave me a great deal of comfort….I feel relaxed…Walking on clouds….Amazing experience…The mat brought calm, relaxation and good feeling….I will recommend it to everyone….Try it once and you will not regret it…Thank you!”

– Carmen Tomescu Vancouver, BC

“As for me, I love it too. It was a wonderful tool to have access to at the Pain Clinic. I found that it gave me energy to get through day; short sessions (10-15 min.) on High Gold setting boosted my energy and eased the pain so that I was able to be present in class. It gives me hope for my future.”

– AnnMarie Follett, Victoria, BC

“I have been suffering from chronic neck and back pain for over 3 years, after being involved in an accident with a semi. I went through 10 months of physical therapy, 3 MRI’s, 4 EMG tests, 36 spinal injections, a trip to the emergency, and countless prescriptions for pain and nothing seemed to be working. I was becoming desperate and depressed until I was introduced to the Biomat. After only 2 months of using the Biomat I can now say that I am pain free. It is the only thing that has helped me not only with my pain, but with my attitude as well. I love my Biomat.”

– Rene McFadden

“Hello, my name is Trish Cobb and I’m from Olde Town, Florida. I learned about the Biomat from Marilyn my massage therapist. I’ve been seeing her for my back and neck pain and my general insomnia due to pain and stress. On a treatment visit I discovered something different about her massage. I asked her what was different and she mention she was now treating her patients on the Biomat. I asked her all about it and she offered a demo for a week. After one week my insomnia was gone and I was able to sleep all through the night. I also noted a sharp reduction in pain. I purchased the Biomat right away. After six months I’m sleeping deeply throughout the night and can swear the bone spurs have disappeared from my neck. Before the Biomat I couldn’t look straight up at the ceiling from a standing position. Now, I can look straight up, pain free.”

– Trish Cobb

“As a researcher and promoter of quality health products, I am always searching for the most effective. Personally, I am very electro-magnetic sensitive, which limits my time and use of some wonderful products. What I found most interesting with the AMETHYST Biomat is that it seems my core resistance to electro-magnetics is becoming stronger. I can go to the grocery store, use other electrical products, sit at the computer and even on the phone much longer than before, which is a true God-send. Thank You!.”

– M. Arnold, MN.

“Until I first tried the Biomat in November 2005, I relied on physical therapy and analgesics to control the pain I endured from multiple injuries I suffered over 25 years as an ironworker. I was unable to move my head from side to side without turning my upper body. Every joint in my body ached. My sister had given me the Biomat and Alkal-Life water unit to use in September 2005, but I was skeptical. She finally convinced me to try the may for my pain for a week and report to her. Each day I seemed to be getting better. I started slow and easy as she recommended and at the end of the week I was doing an hour daily on the red setting. After a few days of this, I noticed that every injury I had suffered while working iron surfaced, then gradually disappeared. I also suffer from COPD and use oxygen tanks daily. After the first week, I decided to hook up the Alkal-Life water unit. I began with an 8.5 pH. Instantly, I felt my brain clear. I guess I was getting more oxygen. I have been using the Biomat a few times a week and drinking alkaline water daily. I am now pain free ( I no longer need physical therapy and analgesics ). I have more energy. I still require oxygen occasionally when I overexert myself. I used to feel “disabled” and useless. My life is now fuller than I imagined it could ever be at my age. The Biomat and Alkal-Life Water System have greatly improved my life.”

– T. Traversie of Ridgeview, SD

I am writing this letter of testimony, to share what the Bio-Mat has done for me. One of the effects of the Bio-Mat was it relieved my breast pain. Using the Bio-Mat also helped to decrease body aches and other ailments like sore throat and muscle pains. I am also able to relax and sleep better at night. By sharing the Bio-Mat with my friends, it eased their body aches and pains as well. The Bio-Mat is a helpful way to relieve body ailments and I give a thoughtful thank you.

– Efigenia Ventura

BioAcoustic Mat

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Are you a health professional, veteran, or first responder applying for the $100 discount?

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Shipping Rates
$0 Ground UPS to US (7-10 business days)
$0 Ground UPS to Canada (7-10 business days)
$80  BMP
$95 Single
Express UPS to US (2-3 business days)
$220 BMP
$250 Single
Europe:   Zone 1 (Germany)
$270 BMP
$290 Single
Europe:    Zone 2 (UK, France, Netherland, Switzerland, Norway, Sweden)
$100 BMP
$130 Single
Australia
$140 BMP
$180 Single
New Zealand
$0 Korea/Taiwan
n/a International

To read the complete shipping policy, please click here.

GROUND SHIPPING

All orders shipped to US, Canada, Korea, or Taiwan receive FREE SHIPPING.
**Orders with regular ground shipping go out Tuesday – Friday. Orders arrive in 7 – 14 business days (excluding weekends/holidays).**

The shipping services we use usually do not ship on Saturdays, Sundays and holidays (even for expedited shipping), so the actual delivery date may differ from the estimated transit time. Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. We can not guarantee the date and/or time of delivery due to the possibility of unforeseen circumstances. Delivery dates provided are estimates only. Your order may be delayed if your shipping address is different from your billing address. This additional processing time is used to help ensure the security of your credit card information.

All items shipped via UPS require a signature for delivery. If you are not available on the first delivery attempt, a note will be left with instructions on how to receive your order. A total of three attempts are made before it is returned to the warehouse. If the package is in transit to the warehouse and you would still like to receive your order, you will have to pay the shipping fee for those items to reship.

Once an order is charged/paid for, it must be shipped out for delivery within the delivery time-frame. We can not “hold” submitted orders for processing or delivery on a designated date. Order should be submitted with consideration to the processing and delivery times stated.

All items are shipped individually.

Deliveries cannot be made to APO/FPO/PO Box addresses.

Once your item has shipped, you will receive the UPS tracking information via email.

EXPEDITED SHIPPING 2-3 DAY (for US orders only)

**Orders with expedited shipping go out Monday – Friday.**

For US customers only, you have the option to expedite your order for an extra fee. These orders are given top priority.

Expedited orders for items that are in stock are usually shipped within 24 hours of credit card settlement excluding weekends and holidays.

 

ALASKA

All orders shipping to Alaska are charged an additional $25 per item.

HAWAIIAN ISLANDS

All orders being shipping to the Hawaiian Islands must include a 4.712% general excise tax.
OAHU, – IN STORE PICKUP All orders being picked up at the warehouse in Oahu must include a 4.712% general excise tax. Orders for items that are in stock are usually available for pickup within the same day of credit card settlement excluding weekends and holidays.

CANADA:

The shipping quote for Canada does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

INTERNATIONAL SHIPPING (EXPEDITED AIR)

Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are shipped after credit card settlement. These orders typically ship out Tuesday through Friday. Estimates for international shipping are provided, but due to fluctuation in international rates, a representative will call you after you place your order to confirm the final shipping rate if it’s different than what is on the website.

EUROPE

The shipping quote for European Union Member States does include the Value-added Tax (VAT). VAT is to be included with your order at time of ordering. There are no customs and duty tax due to the EU-South Korea Free Trade Agreement.
Note: For Non-European Union Member Countries within Europe, our shipping quote does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.
Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays via UPS. Orders are delivered up to 5-7 business days (without customs delays) after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.
There are different prices for shipping costs and VAT cost according to the zone in Europe you are in. We will contact you if the price listed on the website differs from delivery cost to your address.

CHINA:

For China shipments, the quotes provided include import fees such as customs/duty tax and VAT. Import fees for these items are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.
Note: At this time the Biobelt, and Detoxi Salt cannot be shipped to China.
YTO Express Shipping Service Orders for items that are in stock are usually shipped up to 5-7 business days after credit card settlement excluding weekends and US/China holidays. Barring exceptions, these orders ship out Tuesday through Friday.

AUSTRALIA and NEW ZEALAND

Our shipping quote for Australia/ NZ does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.
EMS/Australia Post Shipping Service Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are delivered up to 7-14 business days (without customs delays) after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.

 

Products Covered:

Biomat 7000MX (all sizes), BioAcoustic Mat, Biobelt 7000MX, Amethyst Pillow, Quantum Energy Pad, Quantum Energy Comforter, Alkal-Life 7000SL, Rejuvena 7000, Orgone Biomat.

The manufacturer warrants the covered product to be free from defects and malfunctions at the time sold. “Defects” as used in this warranty, is defined as imperfections which impair or impede the function and use of the product.

How Long the Warranty Lasts:

This warranty lasts 3 years from the date of delivery. This warranty extends to the original purchaser only. Coverage terminates if you sell or otherwise transfer ownership.

What This Warranty Covers:

  • Biomat / BioAcoustic Mat / Orgone Biomat / Biobelt / Amethyst Pillow: This warranty covers any defects or malfunctions in the electronic components, heating element, top cover replacement, pillow (stone) wrap replacement and carry case.
  • Quantum Energy Pad / Quantum Energy Comforter: This warranty covers any defects or malfunctions in the microfiber cover, internal cushion, comforter, and pillow case.
  • Alkal-Life: This warranty covers any defects or malfunctions in the main unit and accompanying parts.
  • Rejuvena: This warranty covers any defects or malfunctions in the main unit, adapter, and USB charger.

If the manufacturer determines that such goods are defective, within the period of this warranty, they will repair or replace the parts free of charge for the first year. Repair or replacement for the second and third year requires a fee (see chart.) Repair or replacement is the sole and exclusive remedy available to the buyer, and shall constitute the fulfillment of all manufacturer obligations in respect to the goods furnished under this agreement.

What This Warranty Does Not Cover:

This warranty does not cover abuse, misuse, natural disaster, insufficient or excessive electrical supply, ordinary wear, fading, failure to follow instructions and improper maintenance. The manufacturer shall not be liable for any incidental or consequential damages as a direct result of negligence or misuse. This warranty does not extend to the purchase of opened, used, repaired, repackaged, and/or resealed products, including but not limited to sales of such products on internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of the manufacturer.

Warranty Details and Repair Fees

To schedule a repair, please call us at 888-800-8630.

Repair Fees
3 Year Limited Warranty Post Warranty
Products 1-2 Months 3 Months – 1 Year 2nd Year 3rd Year 4th Year +
Repair Top
Pillow
*FREE PICK UP
*FREE REPAIR
*FREE RETURN
*SEND BY CUSTOMER
*FREE REPAIR
*FREE RETURN
$30 $30 n/a $120
Biobelt $30 $30 $120 $200
Mini Biomat $40 $40 $120 $200
Biomat Pro $60 $60 $180 $300
Biomat Single $100 $100 $180 $400
Biomat Queen $130 $130 $240 $600
Biomat King $160 $160 $300 $800
QEP Pro $30 $30 $90
QEP Single $30 $30 $90
QEP Queen $40 $40 $120
QEP King $50 $50 $150
QEC King $50 $50 $150
Alkal-Life $40 $40 $240
Rejuvena $30 $30 $150
S-Filter 1 year warranty

*Up to 2 months from the date of delivery, we will pick up the product, repair it and send it back to the customer at no charge.
*Three months to one year from the date of delivery, the customer is responsible for shipping the product back to the manufacturer and the repair fee is 100% free. The cost of shipping the product back to the customer is free.
*Repair service up to 3rd year covers: electronics, heating, top replacement.
*Fourth year and onwards: If a top replacement service is needed, there is a repair fee plus the cost of the top. (see chart)

How to send product in for repair:

  1. Pack items securely. Do not send the Biomat in the suitcase/carry bag.
  2. Call us for an RMA number and put it on the outside of the package and enclose return name, address and phone number.
  3. Item must have a tracking number. UPS or FedX numbers can be tracked. If sending via the U.S. Post Office, requesting delivery confirmation will enable tracking of your item. If sending via the U.S. Post Office, you may insure your item, but the insurance receipt cannot be used for tracking.

Repair time: Estimated 3 weeks from date of receipt.

REPLACEMENT PARTS

To order replacement parts, please call us at 888-800-8630.

Product Replacement Part Price Shipping
Mini Biomat Controller $80 $20
Cotton Pad $60 $10
Travel Bag $60 $30
Biomat Professional (Massage Table Sized) Controller $200 $20
Cotton Pad $100 $20
Travel Bag $200 $60
Single size Biomat Controller $200 $20
Cotton Pad $100 $20
Queen size Biomat Controller $250 $20
Cotton Pad $120 $30
King size Biomat Controller $250 $20
Cotton Pad $150 $30
Alkal-Life 7000sL Activated Carbon Replacement Filter $120 $15
Faucet Connector $20 $10
pH Tester (2 sets) $20 $0
A-1 Alkaline Travel Flask Filter $60 $10
Flask Travel Bag $40 $10


Once payment is received, you may cancel your sales transaction without any penalty within 7 days after receipt of the products for a full refund or exchange. All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, and all accessories.

If you decide to return the product, please call us and we will walk you through the return process.

Refund Amount:
0-7 days from date of delivery 100%
8-14 days from date of delivery 70%
15 -30 days from date of delivery 50%
31 + days from date of delivery 0%

*Shipping costs to return products are paid by the customer.

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