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Returns

We want you to be happy with your purchase and offer quality support with a real person (in the United States) to address any issues you might have if any.

Once payment is received, you may cancel your sales transaction without any penalty within 7 days after receipt of the products for a full refund or exchange.  After 7 days from the date you signed for the package, the percentage for the return amount lowers, so be sure to contact us within the first 7 days to make sure we can get you a FULL refund.  If you haven’t tried a Biomat before, you will definitely get a clear sense of how it is helping you within these 7 days, so don’t worry about not having enough time to make your final decision.

All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories.

Once you contact us and initiate the return, you can take another 7 days with the product and ship it the slowest, cheapest way so long as there is a tracking number.

If you decide to return the product, please call us at 888-800-8630 and we will walk you through the return process.

Refund Amount:

0-7 days from date of delivery 100%
8-14 days from date of delivery 70%
15 -30 days from date of delivery 50%
31 + days from date of delivery 0%
*Shipping costs to return products are paid by the customer.

Trade-In

For the life of the product, you may trade in your used product for 30% trade-in towards a new one!
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"I had chronic aches and pains throughout my whole body and I was constantly exhausted; I was stuck in stress mode. Within three months of using the biomat, my aches and pains disappeared and I finally felt I that had caught up on the sleep that I had been craving. I had mental clarity. I was totally renewed, rejuvenated, and I could sustain my energy again. Now, when I jump on for 15 minutes, any imbalances or stresses in my body are resolved quickly. The biomat has truly saved my life."
Amber Leiv Monaghan, Maui, Hawaii
"I love my Biomat. I sleep on it all night. One hour at the top red and the rest of the night at one yellow. It has made HUGE changes in my health.My hands and feelt have always bothered me. Even with elevating them all night they would still be swollen every morning and would just get worse every day. Now- I wake up with my bones sticking out - like every other person. By the end of the day I may have some swelling but nothing like it used to be. I also have both hips replaced and a triple back fusion. The Biomat makes a HUGE difference in my pain level - pain free. LOVE IT."
C.L. Keswick, Va.
"Laying on the mat gave me a great deal of comfort….I feel relaxed…Walking on clouds….Amazing experience…The mat brought calm, relaxation and good feeling….I will recommend it to everyone….Try it once and you will not regret it…Thank you!"
Carmen Tomescu Vancouver, BC
"I have been suffering from chronic neck and back pain for over 3 years, after being involved in an accident with a semi. I went through 10 months of physical therapy, 3 MRI's, 4 EMG tests, 36 spinal injections, a trip to the emergency, and countless prescriptions for pain and nothing seemed to be working. I was becoming desperate and depressed until I was introduced to the Biomat. After only 2 months of using the Biomat I can now say that I am pain free. It is the only thing that has helped me not only with my pain, but with my attitude as well. I love my Biomat."
Rene McFadden
"As a researcher and promoter of quality health products, I am always searching for the most effective. Personally, I am very electro-magnetic sensitive, which limits my time and use of some wonderful products. What I found most interesting with the AMETHYST Biomat is that it seems my core resistance to electro-magnetics is becoming stronger. I can go to the grocery store, use other electrical products, sit at the computer and even on the phone much longer than before, which is a true God-send. Thank You!."
M. Arnold, MN.
I am writing this letter of testimony, to share what the Bio-Mat has done for me. Using the Bio-Mat helped to decrease body aches and other ailments like sore throat and muscle pains. I am also able to relax and sleep better at night. By sharing the Bio-Mat with my friends, it eased their body aches and pains as well. The Bio-Mat is a helpful way to relieve body ailments and I give a thoughtful thank you.
Efigenia Ventura
"My wife and I are very active an exercise regularly. I am a dentist and because of the nature of my profession, many times I have lower back or neck pain. We both look forward to the 30-40 minutes we spend on the Biomat to help alleviate aches and pains and in addition find that our energy level is rejuvenated. We highly endorse this product and recommend it to anyone who is very active or those suffering from chronic pain."
Miki & Dr. Steve Jarvie
“Until I first tried the Biomat in November 2005, I relied on physical therapy and analgesics to control the pain I endured from multiple injuries I suffered over 25 years as an ironworker. I was unable to move my head from side to side without turning my upper body. Every joint in my body ached. My sister had given me the Biomat and Alkal-Life water unit to use in September 2005, but I was skeptical. She finally convinced me to try the may for my pain for a week and report to her. Each day I seemed to be getting better. I started slow and easy as she recommended and at the end of the week I was doing an hour daily on the red setting. After a few days of this, I noticed that every injury I had suffered while working iron surfaced, then gradually disappeared. I also suffer from COPD and use oxygen tanks daily. After the first week, I decided to hook up the Alkal-Life water unit. I began with an 8.5 pH. Instantly, I felt my brain clear. I guess I was getting more oxygen. I have been using the Biomat a few times a week and drinking alkaline water daily. I am now pain free ( I no longer need physical therapy and analgesics ). I have more energy. I still require oxygen occasionally when I overexert myself. I used to feel “disabled” and useless. My life is now fuller than I imagined it could ever be at my age. The Biomat and Alkal-Life Water System have greatly improved my life.”
T. Traversie of Ridgeview, SD
“I first experienced the biomat at a health expo. After 10 minutes of laying on it I was amazed that it took away my hip and knee pain that I’d been unable to find relief from after several different treatments including chiropractic and physical therapy. As a pharmacist I was really impressed that it worked so much better than anything my traditional background had led me to. My experience stuck with me so when we opened a holistic skincare and cosmetics spa, I insisted we include the biomat. Since using the biomat regularly in conjunction with drinking alkaline ionized water, I have been pleasantly surprised at the improvement. I am so happy how much better I feel and how much more energy I now have. I look forward to sharing it with as many people as I can.”
Cynthia Cisneros, RPh
"Far infrared ray emitting Biomat increases blood circulation and oxygen supply to damaged tissues (aiding reduction of joint and muscle pain or sports injuries), promotes relaxation and comfort, induces sleep and relieves as shown in this case study."
Dr. George Grant
Hey Jennifer, this is Debra Schamel with Reborn Organics and I just wanted to send you a statement that the Biomat is working out fantastic here at Reborn Organics. Our clients love the therapy and it has been Doctor verified that Reborn Organics healing sessions has and is reducing cancer cells. Thanks you so much for all your help in making our dreams come true.
Deborah Schamel
"When I developed symptoms of COVID-19, I discovered that my Biomat was an ESSENTIAL part of my self-care and recovery plan. I started having COVID-19 symptoms three days after treating a patient that turned out to be COVID-19 positive. With my underlying health conditions, I was an at-risk individual. I experienced all the symptoms, including shortness of breath and chest pain and pressure. After resting on the Biomat, my lungs would feel clearer and move more freely. I could breathe easier, as if the "stuckness" in my chest was breaking up. The warmth felt wonderful when I had chills, warming me from neck to toes, and calming my nerves. When I'd experience headaches, a rest on the Biomat would clear the pain completely. The sensations of burning chest pain and pressure would also significantly lessen, and my kidneys ached less. When I slept on the Biomat, I would sleep more deeply, and I woke with more energy. My symptoms remained mild-moderate, and I never needed to be hospitalized. I was grateful to have our Biomat." Dr. Erika Fayina's center: https://chiyucenter.com/
Dr. Erika Fayina Marie, DACM
" I am a massage therapist and my hands were beginning to hurt when I would do treatments. Sometimes they would also swell up and it would hurt to bend my fingers. The Biomat has changed that. I use the Biomat on my patient and receive healing myself. I am also overweight. The Biomat has reduced my pain, swelling and stress. Can't get much better than that!"
Karol Barrow
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