Details about the promotion:
When does the End of Season Winter Sale end?
January 20th at 6 pm CST.
1. Will the promotional gifts be shipped with the order?
No, the promotional gifts will not be shipped with the order. Once the order has processed, a certificate to redeem the gifts will be generated and emailed to you within two weeks of the order processing date.
The certificate will have a list of the eligible promotional items that the customer can choose from. Shipping and handling not included. If the customer has not provided an e-mail address, the certificate will be mailed out via US mail. Mail service is offered to US and Canadian residents.
2. Can I still select a different item from the Promotional Tier List?
Yes, customers can still select items from a lower tier on the promotion.
For example, if a customer spent $3,100 on a single order and receives a promotional certificate with a list of items from the $3,000 tier list, the customer can still select an item from the $700, $1,500, or $2,000 tier list.
You don’t need to buy a combo package to get a free gift either – you just need to spend the tier amount and you will automatically be emailed a voucher in 2 weeks to choose a gift and fill out the form to redeem.
3. What is the expiration date of the special coupon?
The expiration date is six (6) months from the issue date. The date can be found on the top right-hand corner of the certificate.
4. Will the Biomat Professional and Bioacoustic mat purchased using the $100 discount count towards the Promotion?
Yes, the $100 discounted Biomats will count towards the Promo. You will still get that discount in addition to the promotion. However, it may change the tier level with the discount.
5. How much is shipping for the free gifts?
Mail service is offered to US and Canadian residents.
Biomat Aroma stand – $60 US / $80 Canada
Quantum Energy Pad Professional – $60 US / $80 Canada
Amethyst Tourmaline Pillow – $40 US / $60 Canada
Bamboo Silk Comforter Double/Queen – $60 US / $80 Canada
BioAmethyst Cushion – $40
Detoxi 1 bottle – $10 US / $20 Canada
NMN Anti-aging supplement 1 bottle – $10 US / $20 Canada 3 bottles – $20 US / $40 Canada
Germanium Waterproof Cover BMP size – $30 US / $40 Canada
6. Are all the promotional items available for international shipping? How does international shipping work?
For international shipping rates, contact us with the full shipping address to receive a quote.
Customs, VAT, and import fees may be assessed based on the full retail value of the promotional item.
7. Is expedited shipping available for promotional items?
Yes, expedited shipping is only available within the US for an additional charge.
8. What happens if I cancel, return, or get a refund for an item that is part of a bundle?
If any item that is part of a promotion bundle is cancelled, returned, or refunded, the promotional certificate will not be distributed, and the remaining items will be charged for full retail price.
9. Can I return or exchange the free promotional items? Are the Promo items covered under warranty?
All promotional items are “all sales final” and cannot be exchanged for other items, unless damaged or defective. Yes, they are covered under warranty.
10. Do products paid with Paypal Financing qualify for the promotional offer?
No, you will have to choose between financing or paying in full and receiving the promotional offer.