Current Specials

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Details about the promotion:

The summer sizzling sale features bundled products with big savings.  If you buy the combo specified, you will get the discounted price. If you prefer to give us a call and order over the phone you can do so at 888-800-8630.

Sale runs August 4 – August 31

Shipping Charges

Shipping and handling not included. The customer is responsible for all shipping charges and related fees, i.e. customs, duty tax, value-added tax, brokerage fees for overseas orders.

Standard shipping is available on all promotional items to all regions.  Delivery will take up to 7-14 business days (excluding weekends and holidays) and based on stock availability.

Expedited shipping will only be available in the U.S.
Expedited orders are given top priority and are shipped out within 24 hours of confirmed payment (excluding weekends and holidays).
Delivery will take up to 3-5 business days (excluding weekends and holidays) and based on stock availability.
ADDITIONAL FEE APPLIES FOR EXPRESS SHIPPING.  See shipping tab in the product page for complete details. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Free Gifts

Customers will receive a certificate for the free item via email within 2 weeks after the order.

*FOR US/CANADA CUSTOMERS, IF NO EMAIL ADDRESS IS PROVIDED, THE CERTIFICATE WILL BE MAILED TO THE CUSTOMER’S ADDRESS ON FILE.
*CUSTOMERS NOT IN THE US OR CANADA MUST HAVE AN EMAIL ADDRESS ON FILE WITH US TO RECEIVE THE FREE GIFT. 

Summer Promotion Cut-Off Dates

August 27th

FAQ

1. Bundles, Coupon Redemption, and Shipping

(1.1) Will the free promotional items be shipped with the order? How do I redeem my free promotional items?

No, the item will not be shipped with the order. Shipping charges will apply.

Once the order has been processed, a coupon to redeem the free item will be generated and e-mailed to the customer (applicant) within two (2) weeks of the week-ending date.

To redeem the free item, fill out the coupon, write in the shipping cost as acknowledgement of the amount to be charged, keep a copy of the coupon for record, and submit via mail, fax, or e-mail.

If the customer has not provided an e-mail address, the coupon will be mailed out via US Mail. Mail service is only offered to US and Canadian residents.

(1.2) How do I redeem the discounted Professional Waterproof Pad?

Once the order has been processed, a coupon to redeem the discounted Waterproof Pad will be generated and e-mailed to the customer (applicant) within two (2) weeks of the order processing date.

To redeem the discounted item, fill out the coupon, write in the shipping cost as acknowledgement of the amount to be charged, keep a copy of the coupon for record, and submit via mail, fax, or e-mail.

(1.3) Can I ship the eligible items for the promotion to multiple customers or shipping addresses?

Both bundle items on one (1) RI order must ship to the same address for the order to be eligible for the free item. The applicant on the order form will receive the certificate for the free item.

(1.4) What is the expiration date for the coupons?

The expiration date is three (3) months from the issued date.

(1.5) What happens if I cancel, return, or refund and an item that is part of a bundle?

If any item that is part of a promotion bundle is cancelled, returned, or refunded:
-The promotional certificate will not be distributed, and the remaining items will be charged for full retail price. 

(1.7) How does international shipping work?

For international shipping rates, e-mail shippingstatus@richwayusa.com with the full shipping address to receive a quote. Import fees may be assessed based on the full retail value of the promotional item.

Items shipped to the E.U. will be limited to non-medical devices.

 

Testimonials